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There are five main registry companies in Australia and a few small operators.
Only a handful of listed entities maintain their own share register.
The primary function of the registry companies is to update and manage company share registers. Most also provide a range of related services.
Change of Address vital
Arguably as a shareholder your most important function in relation to the registries is to advise them of a change of address. Hundreds of millions of dollars have “gone missing” in Australia over the years because shareholders have failed to advise their company’s registry (or their broker) of a change of address. Click here for the form.
Contact details for the five main registries
Advanced Share Registry Services
150 Stirling Hwy, Nedlands WA 6009
Tel: 61 8 9389 8033 Fax: 61 8 9389 7871
SYDNEY (Head Office): Level 3, 50 Holt Street, Surry Hills NSW 2010
PERTH: Level 2, 267 St Georges Terrace, Perth WA 6000
MELBOURNE: Level 12, 575 Bourke Street Melbourne VIC 3000
Tel: 1300 288 664 (within Australia)
+61 2 9698 5414 (International)
Boardroom P/L (was Registries)
Level 7, 207 Kent Street, Sydney NSW 2000
Tel: 1300 737 760 Fax: 1300 653 459
Link Market Services
NSW: Level 12, 680 George Street Sydney NSW 2000
Phone: +61 2 8280 7100
QLD: Level 15, 324 Queen Street Brisbane QLD 4000
Phone: +61 7 3320 2200
VIC: Level 1, 333 Collins Street Melbourne VIC 3000
Phone: +61 3 9615 9800
WA: 178 St Georges Terrace Perth WA 6000
Phone: +61 8 9211 6670
Access to verify single holdings
Non-members can get access to a single holding here:
Advanced Share Registry Services: Single holding verification
Automic: Single holding verification
Link Market: Single holding verification
Computershare: Single holding verification
Boardroom P/L: Single holding verification (click on Investor Serve)
Advice of your COMMUNICATION requirements
All registries should provide one screen so that shareholders can advise how they wish to receive all communications. These days you should be able to elect to receive all communications electronically including notification of the annual report and payment statements, or specify your requirements for individual entities.
CHANGE OF ADDRESS NOTIFICATION To be used by securityholders to advise of any change of address.
NAME CORRECTION REQUEST AND INDEMNITY To be used by securityholders for minor corrections to registered name details.
SECTION 1071B STATEMENT Required to be completed by the executor/s or administrator/s of an estate where the probate or letters of administration have not been granted or resealed in the state or territory in which the securities are registered.
TRANSMISSION APPLICATION To be completed by the executor/s or administrator/s of an estate where the securities are to be removed from the deceased name into the name/s of the executor/s or administrator/s
SMALL ESTATE STATEMENT AND INDEMNITY To be completed by the executor/s or administrator/s of an estate where the company or registry agrees to waive the need for production of Australian probate or the reseal of an overseas probate.
INTESTATE STATEMENT & INDEMNITY For the use of the proposed administrator/s of an estate when no will exists.
Complaints about share registries
deListed and many other professionals in the market place are well aware that the service provided by some registries out of some offices leaves a lot to be desired. Unfortunately there is no regulatory authority for the registries. If you have a complaint in relation to a share registry, you should in the first instance direct your complaint to the Complaints Manager at the registry:
Advanced Registry Services: firstname.lastname@example.org
Link Market: email@example.com
If the registry is unable to satisfactorily resolve your complaint, you may wish to contact the company or trust in which you have invested. Contact details for listed companies and trusts can be accessed on this site by searching on the name or code. Last resort try ASX and/or ASIC.